Shipping

Please make sure you read the terms and conditions displayed before using the mayracollection.com website. By using the mayracollection.com website, your are deemed to have read the terms and conditions and be bound by them.

Shipping with Canada Post Xpress unless stated otherwise, from Toronto, Ontario, Canada.

Every piece is MADE TO ORDER within  2-3 weeks.

Please read our FAQ regarding any question you may have prior to placing an order or contact Mayra at info@mayracollection.com

All pricing is in Canadian dollars.
Orders will not be shipped to APO/FPO addresses.

 

CUSTOMS and IMPORT DUTIES on International Packages

 Please note that by law, we are required to disclose the full value of the package contents - no exceptions are made.

 Your order may be subject to import duties and/or taxes, which are levied once your package reaches your country.Mayra Collection ships your package DDU, "duties and taxes unpaid", and does not collect the duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.For more information regarding your country's custom policies, please contact your local customs office.

 It is the client's responsibility to investigate and understand these associated charges prior to purchase. If an item is refused delivery by the client on international orders for any reason no refund will be provided.
All international sales are final. No returns, refunds, exchanges or exceptions.

There is a confirmation email sent to you with your tracking number when your item ships out. If you do not receive an email within 2-3 weeks of the date of your purchase please contact Mayra at info@mayracollection.com. Once your package is with Canada Post for delivery it is out of our hands.We wrap your items as carefully as possible and can not take responsibility for any damage that may occure during shipping.

CAN$100.00 package insurance is included with your shipping fee. If you would like to insure your item for full value please make a note at the time of ordering as it will be an extra cost to you. Thank you!


Please note shipping time does not include any possible Customs delay.


After item is ready, shipping takes:

Canada Depending on your location 2-8 days with tracking number and signature, cost flat rate of CA$25.00

USA 3-4 business days with tracking number and signature, cost flat rate of CA$40.00 If you are not home to receive your item they will leave a note where it can be picked up and only hold your package for 5 business days. After that its returned to sender. Please make sure you get your package in time!

Australia 10 business days with tracking number, cost flat rate of CA$90.00. Customs delay and import duties may apply.

Portugal one week with tracking number signature, cost flat rate of CA$90.00. Customs delay and import duties may apply.

Sweeden one week with tracking number and signature, cost flat rate of  CA$90.00. Customs delay and import duties may apply.

Norway one week with tracking number and signature, cost flat rate of CA$90.00. Customs delay and import duties may apply.

Ireland one week with tracking number, cost flat rate CA$90.00.Customs delay and import duties may apply.

Finland one week with tracking number, cost flat rate CA$90.00. Customs delay and import duties may apply.

Hong Kong one week with tracking number, cost flat rate of CA$90.00.Customs delay and import duties may apply.

France one week with tracking number and signature, cost flat rate of CA$90.00. Customs delay and import duties may apply.

United Kingdom one week with tracking number and signature, cost flat rate of CA$90.00. Customs delay and import duties may apply.

Singapore one week with tracking number and signature, cost flat rate of CA$90.00. Customs delay and import duties may apply.

Brazil  two weeks with tracking number and signature, cost flat rate of CA$90.00. Customs delay and import duties may apply.

All other countries 4 weeks or more with regular Canada Post, no tracking number. If you are located in any other country then listed above please contact Mayra at info@mayracollection.com to double check on shipping time and rates before you place an order.You will be invoiced through Paypal if your shipping cost is higher then CA$90.00.

 

Dubai 3-4 days with FEDEX. Cost is CAN$145.00 customs delay and import duties may apply. You will be invoiced through PayPal please contact Mayra.

Austria 4-5 days with FEDEX. Cost is CAN$100.00 customs delay and import duties may apply. You will be invoiced through PayPal please contact Mayra.

Philippines  Depending on your city address 4-5 days with Fedex and tracking number  CAN$120.00 you will be invoiced through Paypal, please contact Mayra.

If you have a rush order with us that will only put priority on production. Mayra Collection is not responsible for shipping or other delays which are beyond its control, such as poor weather conditions, acts of god, natural disasters, or customs delays in the recipient country.

Security: Mayra Collection respects your privacy and values your confidence. Any and all information collected on our site will be maintained in a strictest confidence and will not be sold, rented, disclosed or loaned to any third parties.