Exchanges

Please make sure you read the terms and conditions displayed before using the mayracollection.com website.By using the mayracollection.com website, your are deemed to have read the terms and conditions and be bound by them.If you have any questions please don't hesitate to contact us.

 NEW CUSTOMERS- If you have any questions about sizing please contact Mayra with your measurements,before placing an order, to achieve the best possible fit. info@mayracollection.com

 All sales are final. No refunds.

We will exchange the size only on BEACH BIKINIS if we are contacted within 5 days of the delivery date and ONLY ON CANADIAN ORDERS.

All return shipping charges are the responsibility of the client.In order to exchange an item, please contact Mayra at info@mayracollection.com within 5 days of delivery to be assigned a return authorization and mailing address.  

Mayra Bikinis are all hand-made upon order and custom fitted based on your measurements and as such we DO NOT OFFER ANY REFUNDS!

Absolutely no exchanges will be accepted for any reason if postmarked more than 5 calendar days from the date of your receipt of the merchandise. We recommend that you use a shipping method that provides a receipt for proof of shipment.
All tags must be attached to the garments and liners in place, no exceptions.
Due to federal health regulations, items that are soiled, worn, damaged or laundered will not be accepted for exchange.

Shipping and handling charges will not be refunded for exchanges.

 We wrap your items as carefully as possible and can not take responsibility for any damage that may occure during shipping.

CRYSTALS used on our designs are first grade Preciosa.

Mayra Designs made of a variety of different fabric blends. Please make sure you always read the description of your favorit items.

Due to the differences in internet service and computer screen resolutions, some items may appear slightly different in size, color and texture in reality.
All item descriptions and images are accurate to the best of our knowledge and ability.
Mayra Collection holds a no warranty policy. Once tags are removed from an item, we are not responsible for any damage that may occur.

 All international sales are final. No refunds, exchanges or exceptions.

No Order cancelations please! But in case you do change your mind and decide not to go ahead with your order you have 24hours to let us know and cancel. You will receive a store credit which you can use within one year of the cancelation. There are no refunds.

Considering the custom nature of our work, we have a strict no refund policy! Bikinis encrusted with rhinestones and ALL other Custom made Competition suits are always FINAL SALE! No refunds, no exchanges!
Bikinis sent out with some room for adjustments. Any seamstress will be able to help you at any alteration place near you. Please read our FAQ for more info.

Build Your Own Bikini- Custom designed suits are FINAL SALE! No refunds, no exchanges!

Jewelry is Final Sale.

Please read our FAQ regarding any question you may have prior to placing an order or contact Mayra at info@mayracollection.com 


We reserve the right to refuse service to anyone who, in our opinion, makes excessive exchanges or have no respect for Our Company Policy!